Privacy Policy

Our Commitment to Your Privacy

mavolaurabalio is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy outlines our practices in accordance with Australian Privacy Principles and applicable international privacy laws.

Information We Collect

We collect information in several ways to provide you with personalized financial planning services:

Personal Information You Provide

• Name, email address, phone number, and postal address
• Financial information including income, assets, and financial goals
• Demographic information such as age, occupation, and family status
• Communication preferences and consultation history

Information We Collect Automatically

• Website usage data, including pages visited and time spent
• Device information such as IP address, browser type, and operating system
• Cookies and similar tracking technologies to enhance user experience

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized financial planning consultation services
• Communicating with you about your account and services
• Improving our website functionality and user experience
• Complying with legal and regulatory requirements
• Sending relevant financial planning resources and updates (with consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

How We Share Your Information

We may share your personal information in the following limited circumstances:

• With service providers who assist in delivering our services (under strict confidentiality agreements)
• When required by law, regulation, or court order
• To protect our legal rights or prevent fraudulent activity
• With your explicit consent for specific purposes

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security practices include encryption, secure servers, access controls, and regular security audits to maintain data integrity.

Your Privacy Rights

Under Australian privacy law and applicable international regulations, you have the following rights:

• Access - Request a copy of the personal information we hold about you
• Correction - Request correction of inaccurate or incomplete information
• Deletion - Request deletion of your personal information (subject to legal obligations)
• Portability - Request transfer of your data to another service provider
• Objection - Object to certain types of data processing
• Withdrawal - Withdraw consent for marketing communications at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

You can manage cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Financial planning records are typically retained for seven years as required by law.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of significant changes by email or through a prominent notice on our website before the changes take effect.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at contact@mavolaurabalio.world or +61 0 162 163.